I was just surfing SlideShare for some competitive intelligence – always a great source of left-of-center information, unusual sources, and stuff that never gets published. I cam across a provocatively titled slideshow about how digital imaging killed the corner camera shop. Even though the market exploded, the model shifted to one where there was no margin for customer service of any sort.
Food for thought for this Monday.
This is the official trend blog of Competitive Futures, a management consultancy that provides trend research and analysis for business and government around the world. Here, we update you on interesting trends we see as part of our work for our clients.
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